Activities and Events Lead (Residential Stays, Camping, Events)
YMCA Fairthorne Group
Job Ref: 934
Location: Fairthorne Manor
Salary: £18,000 per annum
Hours: 40 hours per week
Holiday: 25 days (increasing with length of service)
Closing Date: 13th February 2019
YMCA Fairthorne Group is a community-based charity with a serious ambition to grow our already successful social enterprise model. Our purpose allows people the opportunity to lead happy, healthy lives. We achieve this through bringing people of all backgrounds and abilities together in YMCA places and delivering effective programmes.
We operate throughout Hampshire, Isle of Wight, Portsmouth and Southampton from 30 venues. Our programmes include 13 early years settings, Daycamps, community activities and housing for young people.
YMCA Fairthorne Manor works with over 20,000 children and young people each year, primarily through our outdoor education and play based programmes where we engage children 4 years and upwards on both a residential and day basis. We encourage people to build positive relationships, foster confidence and self-esteem and provide an opportunity to try new challenges. To achieve this, we use a wide variety of outdoor activities including canoeing, climbing, abseiling, archery and high ropes as well as a fun and enjoyable residential programme.
During term time we deliver a diverse outdoor education programme to school and community groups. In the school holidays, our popular Daycamp programme offers exciting opportunities for up to 500 children aged 4-16 years old per day. Our range of programmes include children’s birthday parties, family open days and community activity sessions 7 days a week year round.
As an Activities and Events Lead, you will be responsible for delivering high quality visits to our site, you will play a key role in the training of staff and volunteers and lead on the development of our residential programmes, family camping festivals and events. Our Guest Services Team add the sparkle and magic to all visits to Fairthorne Manor
Duties and Responsibilities
To be able to deliver the residential experience to all groups, this will include acting as host, delivering evening activities (such as hosting campfires and leading wide games) and helping in the dining room and tuck shop. To be an expert on all parts of hosting group stays with us and to assist with the training and development of other members of staff and volunteers.
With support from the Daycamps Coordinator lead on the planning and delivery of our Residential Camps during the school holidays.
With support from the Engagement Manager lead on the development, planning and delivery of our Family Festivals. Including writing the event plans, maintaining appropriate records, processes, procedures and risk asessments and to lead on the staff and volunteer training for events.
With support from the Engagement Manager lead on the development, planning and delivery of our family Camp Outs. Including writing the event plans, maintaining appropriate records, processes, procedures and risk asessments and to lead on the staff and volunteer training for events
To support the Engagement Manager in the writing and maintaining of all risk assessments, operating procedures and training plans of all Guest Services Team activities. For example of evening activities, linking and dining duty.
To lead on the delivery of new programmes developed by the YMCA Fairthorne Manor senior team.
To deliver high quality activity sessions to a variety of children and adults.
To mentor a group of staff and volunteers in the Guest Services Team. Including supporting the staff and volunteers through induction and training, having regular catch ups and supporting with their individual training and development plans.
To fulfil the ‘Duty Manager’ role, linking with groups prior to their arrival, ensuring everything is properly prepared and then ensuring their welfare for the duration of their visit. This involves staying at Fairthorne Manor outside normal working hours during duty weeks and this responsibility is allocated on a rota system.
To ensure compliance with all YMCA policies and procedures. These include Child protection, Health and Safety, Human Resources and Financial policies.
To ensure you act in the interests of your own safety & the safety of others at all times
To undertake any other duties and responsibilities reasonably requested by the management of YMCA Fairthorne Group.
Person Specification & Key Competencies
Experience of working or volunteering with children of varying ages.
Some experience of leading teams of staff or volunteers.
Experience of leading or working with groups, in an outdoor, sporting or events environment.
A LOVE of all things camping!
Ability to use Microsoft Office to a high standard and experience of using databases.
Valid First Aid At Work qualification
Playwork, Forest School or Youth Work qualification or demonstrate a willingness to gaining this
Experience of the school environment secondary or primary
Event or programme management experience.
Experience of working with local communities.
Experience of writing risk assessments and operating procedures.
Experience of working in an outdoor centre.
Skills / Abilities
A genuine enthusiasm for the work of the organisation and desire to contribute to the delivery of the YMCA Mission and Vision.
Engaging and welcoming, with the ability to communicate with a wide range of people
Creative and innovative, with the ability to write and deliver fun and engaging programmes and sessions.
Well organised with an eye for detail, and motivated to take ownership of programmes and see things through to the end.
Ability and willingness to relate positively to customers (many of whom are children) and staff.
Ability to motivate others.
Ability to work under pressure and to strict deadlines.
A passion for the outdoors.
Ability and the skills to lead a variety of sessions to children and young people.
Ability to work in a team and independently and to manage a busy and ever changing workload.
An outgoing and friendly personality.
Willingness to learn new skills and undergo training.
02382 140 640