Salary £46k - £52k
To lead, manage and develop Edsential’s residential activities and facilities. Ensure that an exceptional guest experience is delivered, and customer expectations are met or exceeded.
To ensure the financial viability of Edsential’s residential facilities.
Develop and deliver a clear business plan that achieves the company’s annual business plan target for the service.
Provide dynamic, inspirational leadership in the management of the residential centres. Own and deliver the guest experience strategy and set the standard for a high level of productivity through personal example.
Set a clear strategic direction for residential adventurous and cultural education, ensuring the business growth, development and continuity of the service.
Ensure the provision of high quality services for all customers accessing the residential education facilities ensuring the catering, cleaning, security and building services are matrix managed to ensure an outstanding guest experience
Recruit, manage, motivate and develop employees in the service, ensuring their health, safety and wellbeing at work, in order to ensure all aspects of service delivery including continuous quality improvement are provided to the highest possible standard.
Manage all service budgets so that targets for savings and income are met, resources are monitored and controlled and deployed to the best possible effect providing value for money, ensuring that the financial position is considered and understood by managers and staff and services are delivered within budget.
You should have significant leadership and management experience as well as:
- Operational management and delivery across multiple sites
- You should be comfortable setting and achieving challenging sales strategies and annual business plans
- Implementing a highperformance culture, standards and management
- Customer relationship building and management at senior level
Closing Date 18th December 2019 email Cv’s to firstname.lastname@example.org
Previous applicants are still under consideration and need not reapply